I help content-driven businesses thrive
Over the past 15 years, I've helped content-driven companies grow and run smoothly and sustainably.
Whether you're trying to develop a content strategy, execute better on your existing one, or create systems and processes to grow your business sustainably, I can help make it happen.
What I've done
A few highlights from my work:
- • Helped an email marketing SaaS 10X their business to 120,000+ paying customers
- • Grew a company blog and newsletter from zero to 50,000+ email subscribers
- • Managed the publication of 20-25 content pieces per month for a $1B+ SaaS
- • Hired and managed a marketing team of 10+ across content, bizdev, and PR
- • Built a 35-member Customer Support Team over a few weeks
For more details, see my LinkedIn profile.
Clients and colleagues say...
One of my favorite things about Justin is that he’s always thinking and planning two steps ahead. Every time we stopped to ask, “hey, what about…?” Justin and the team were already on top of it! From collecting testimonials, to building systems, anticipating peaks in service times, Justin had it covered.
Additionally, Justin is well versed in all aspects of successful online launches and has added so much value to other areas of my business — beyond customer service! Justin is smart, organized, strategic, and a pleasure to work with.Izabella Wentz, PharmD
NYT Bestselling Author and Pharmacist
Owner/Host — The Thyroid Secret
I worked on a virtual team with Justin for over a year and found him to be incredibly good at making a virtual team run more smoothly, with greater efficiency and accountability. He quickly put tools in place to help with communications, business processes and the overall customer experience/customer satisfaction.
I was impressed with his knowledge and abilities relating to brand management: how to promote, protect and grow the brand.
It was a great experience working with Justin. He made my job as a remote freelancer easier, allowing me to focus on the creative aspects of my deliverable instead of on coordinating plans and managing virtual team communications.Diane Blum
I worked with Justin for over a year on a virtual team, and he has proven to be a valuable manager and mentor. He was incredibly knowledgeable in what he does, and made the virtual team so much more equipped, organized, and efficient with all of his advice.
He helped the company grow not only as a brand, but also by bringing everyone together as a successful team.Tina Chan
Freelance Content Writer/Editor, Translator & Project Manager
Work with me
I'm currently looking to work with content-driven businesses who are doing meaningful work that makes the world a better place.
If that's you, let's talk about how we can help your business grow and thrive.